Shipping policy
Shipping Policy
At Kraus Fishing, we’re committed to getting your order to you as quickly and smoothly as possible.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order has been processed, you will receive a confirmation email with tracking information.
Shipping Times
United States
Estimated delivery time: 5–12 business days
International Orders
Estimated delivery time: 7–20 business days
Shipping times may vary depending on your location and product availability.
Tracking Your Order
Once your order has shipped, you will receive a tracking number via email. Please allow 1–3 days for tracking updates to appear.
Delays
While we do our best to meet all delivery estimates, delays may occur due to:
- High order volume
- Carrier issues
- Weather conditions
- Customs processing (for international orders)
We appreciate your patience and understanding.
International Shipping & Customs
For international orders, additional customs fees, import duties, or taxes may apply depending on your country.
These charges are the responsibility of the customer and are not controlled by Kraus Fishing.
Incorrect Shipping Information
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Delayed Packages
If your order has not arrived within 30 days of shipment, please contact us at:
kraus.fishing@gmail.com so we can review the order status and help resolve the issue.